The CFPB issued a report on State Consumer Privacy Laws and the Monetization of Consumer Financial Data, which examines existing privacy protections for consumers’ financial data under federal and state laws. The report finds that there are gaps in the protection of consumer financial information where state privacy laws contain exemptions for data covered by federal…

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The CFPB issued a consent order to Navy Federal Credit Union to resolve allegations that it charged consumers illegal overdraft fees in violation of the Consumer Financial Protection Act of 2010. According to the CFPB, Navy Federal’s “Optional Overdraft Protection Service,” known as “OOPS,” charged consumers nearly $1 billion for overdraft transactions over a five-year period, including when…

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The FTC has issued a proposed order to resolve its investigation of GGL Projects, Inc., d/b/a Sitejabber, over allegations that the company deceived consumers by misrepresenting ratings and reviews in violation of the FTC Act. According to the complaint, Sitejabber’s online business reputation and consumer review management services platform assisted clients in artificially inflating the number…

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Illinois AG Kwame Raoul has reached a settlement with DoorDash, Inc. to resolve allegations that the company misrepresented to consumers how tips were allocated to drivers in violation of the Illinois Consumer Fraud and Deceptive Business Practices Act. In the settlement, the AG’s office alleges that DoorDash misled consumers regarding its “Guaranteed Pay Model” over a two-year…

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A group of 16 Democratic AGs wrote a letter to Congressional leaders urging them to support proposals for a federal prohibition on price gouging. In the letter, the AGs argue that a federal prohibition would complement and strengthen existing state anti-price-gouging laws, and allow states and the federal government to work together where national supply chains are…

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