California AG Rob Bonta has issued guidance regarding California Senate Bill 478, also known as the “Honest Pricing Law” or “Hidden Fees Statute,” that will take effect July 1, 2024.  The new law is designed to eliminate hidden and other “junk” fees, making it illegal for businesses to advertise or list a price for a good…

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Connecticut AG William Tong sued CSC Holdings, LLC, the operating subsidiary of the telecommunications company Altice USA, Inc., alleging that the company’s marketing and provision of Internet services to Connecticut residents under the brand name Optimum violated the Connecticut Unfair Trade Practices Act (CUTPA). The Complaint alleges that Altice violated the CUTPA by charging consumers…

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The CFPB issued a report detailing the issues faced by consumers regarding credit card rewards programs and reminding credit card industry stakeholders that federal consumer protection laws—including the Consumer Financial Protection Act’s prohibition against unfair, deceptive, or abusive acts or practices—apply to rewards programs offered in connection with consumer financial products or services.

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Illinois AG Kwame Raoul sued marketing company Southeast Energy Consultants LLC, which acquires customers on behalf of alternative retail electric suppliers (ARES), for allegedly deceiving consumers into switching from their public utility companies to more expensive contracts with ARES in violation of the Illinois Consumer Fraud and Deceptive Business Practices Act and the Illinois Telephone…

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The CFPB issued a consent order to fintech company Chime Financial, Inc., to resolve allegations that it failed to timely refund customers after their accounts were closed, in violation of the Consumer Financial Protection Act of 2010. According to the consent order, Chime allegedly took longer than 90 days after consumers’ accounts were closed to…

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