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Arkansas AG Beefs Up Cyber Enforcement Staff; Anchor Joins Kentucky AG Office

Arkansas AG Tim Griffin announced staffing changes within the office’s Special Investigations Division that reflect an increasing focus on cyber threats. The office hired Jessica Middleton into the new Cybersecurity Analyst role, promoted Walter Mahone—who serves as Director of the Cyber Crimes Unit—to Deputy Chief of the full Division, and promoted Special Agent Amber Kalmer to…

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CFPB Urges States to Act on Consumer Financial Data Protection

The CFPB issued a report on State Consumer Privacy Laws and the Monetization of Consumer Financial Data, which examines existing privacy protections for consumers’ financial data under federal and state laws. The report finds that there are gaps in the protection of consumer financial information where state privacy laws contain exemptions for data covered by federal…

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Oops! Navy FCU to Pay $95 Million for Allegedly Unlawful Overdraft Fees

The CFPB issued a consent order to Navy Federal Credit Union to resolve allegations that it charged consumers illegal overdraft fees in violation of the Consumer Financial Protection Act of 2010. According to the CFPB, Navy Federal’s “Optional Overdraft Protection Service,” known as “OOPS,” charged consumers nearly $1 billion for overdraft transactions over a five-year period, including when…

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FTC Continues Fight Against Fake Consumer Reviews

The FTC has issued a proposed order to resolve its investigation of GGL Projects, Inc., d/b/a Sitejabber, over allegations that the company deceived consumers by misrepresenting ratings and reviews in violation of the FTC Act. According to the complaint, Sitejabber’s online business reputation and consumer review management services platform assisted clients in artificially inflating the number…

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